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Native Asana integration
It would be great to have an Asana integration for a task to be created when a review is predicted to be low or anything else!
Vacasa.com email ingest + reply
Operators with listings distributed through Vacasa.com receive guest correspondence as email rather than through a native OTA messaging API. Today that email either doesn't land in Sparrow Intel's Conversations inbox or lands without a reliable reply path, so agents have to leave Sparrow to read and respond — breaking the unified-inbox workflow and the AI-assisted reply tooling (Chirp). For example, an agent handling a Vacasa.com guest inquiry must work outside Sparrow to read and answer it, losing threading, reservation context, and Chirp draft assistance. Requested Enhancement: Ingest inbound Vacasa.com guest email into the Conversations inbox, threaded correctly so multiple emails for one reservation group into a single conversation. Associate each conversation with the correct guest and reservation/property where data permits (confirmation code, guest name, listing), and label the source clearly as Vacasa. Allow agents to reply from within the conversation, delivered back to the guest via the correct email path, with confirmed deliverability (avoiding the "failed to send via Mailgun" class of failures). Respect existing email-conversation rules — manual draft, not auto-send — and support Chirp AI draft-on-demand once the thread is captured. Build on the in-flight email-conversations capability (attachments, forward, body rendering, guest-name-in-from-line) rather than a parallel path. Benefit: Treating Vacasa.com email as a first-class conversation source would keep agents in a single unified inbox, preserve threading and reservation context, extend Chirp AI assistance to Vacasa threads, and ensure reliable two-way communication with guests — without forcing agents out of Sparrow.
Support VRBO Messaging Integration for a Unified Inbox
Description: Sparrow Intel currently integrates with Airbnb messaging. For operators who manage listings across multiple OTAs [non-pms users], this means guest conversations directly from VRBO are not available in Sparrow, so agents must work out of two separate inboxes: Sparrow for Airbnb guests, and VRBO's own platform for VRBO guests. For example, an agent handling the day's guest messages can respond to Airbnb inquiries directly in Sparrow, but for any VRBO reservation they have to leave Sparrow, log into VRBO, and respond there. This splits the team's attention across platforms, makes it harder to maintain consistent response times, and increases the risk of a VRBO message being missed. Requested Enhancement: Integrate VRBO messaging directly into Sparrow so that VRBO guest conversations appear alongside Airbnb conversations. Allow agents to read and respond to both Airbnb and VRBO guests from a single unified inbox. Bring the same conversation features available for Airbnb (assignment, labels, filtering, AI assistance) to VRBO conversations. Benefit: A single inbox spanning both OTAs would eliminate platform switching for multi-channel operators, help maintain consistent response times across all guests, reduce the risk of missed VRBO messages, and let the team manage their entire guest communication workflow from one place.
Integration with SuiteOp for Task Management
This feature would allow Sparrow Intel to integrate directly with SuiteOp, enabling the management of cleaning and inspection tasks within Sparrow Intel, similar to existing integrations with other Property Management Systems. This would streamline operations for users who utilize SuiteOp.