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Tie Back to Reservation and Conversations

Chad. It would be amazing if reviews could be tied back to a reservation or guest and their conversations to be able to see the entire picture particularly with the Breezeway integration to see who cleaned the unit. If we can click into a negative cleaning review, be linked to the reservation, conversations with the guest and to the Breezeway cleaning task to see who cleaned the unit before the guest checked in it would make researching issues very streamlined.

Status: Completed1 comment

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  • Chad McGuire (Sparrow Intel) changed status to Completed
    Team•

    Mar 8

    Pinned

    Hi Jay! Great suggestion. This feature has been implemented. For future reviews (I did not go back and retroactively process older ones yet), you will see a “View Conversation” button that will launch the full conversation for you. Thanks!