When guest email is available, provide the option to send feedback requests via email (as an alternative to platform/OTA messaging). Emails will be white-labeled with company specific logos, color, and branding.
Chad McGuire (Sparrow Intel) changed status to Completed
Team•
Feb 3, 2025
Pinned
Good news! We’ve completed the ability to send feedback requests via email (in addition to having the option to send via OTA message through your PMS). Click on the updated help guide below to learn more: https://help.sparrowintel.com/article/34-feedback-demo
Chad McGuire (Sparrow Intel)
Team•
Jan 29, 2025
This feature is in progress! All logos, brand colors, and message text will be customizable.
Note also this will allow us to enable feedback requests for Track users.
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Comments2
Feb 3, 2025
PinnedGood news! We’ve completed the ability to send feedback requests via email (in addition to having the option to send via OTA message through your PMS). Click on the updated help guide below to learn more:
https://help.sparrowintel.com/article/34-feedback-demo
Chad McGuire (Sparrow Intel)
Jan 29, 2025
This feature is in progress! All logos, brand colors, and message text will be customizable.
Note also this will allow us to enable feedback requests for Track users.
See an example below: