Reply-all for email conversations

Description: When you reply to an email conversation, the reply is addressed only to the person who sent the latest email. Anyone else copied on the original message (a spouse, a travel agent, a colleague) is left out unless you add them by hand.

Requested behavior

• Add a Reply all option next to Reply in email conversations. It should appear when the guest's email copied other people.

• Reply all puts the guest in To and everyone else from the original To and Cc lines in Cc. Your own support addresses are never included.

• Plain Reply should go to the guest's Reply-To address when they've set one, the same way standard email clients work.

• Sent replies should show who was copied, so the conversation history reflects everyone who received them.

Current workaround Each email in the conversation shows its To and Cc lines. In the reply composer, click the recipient name at the top to open the To, Cc and Bcc fields and add the copied addresses there. For a suggested reply, click Edit rather than Approve first, because Approve sends only to the main contact.