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Option to not send message from rules if review has been left

Feature Request

Provide an option to not send messages from rules if a review has already been left by the guest for the given reservation

Posted by Giri Strampello ·
Status: Completed3 comments

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Comments3

  • Chad McGuire (Sparrow Intel) changed status to Completed
    Team•

    Jan 20, 2025

    Pinned

    Hi there! Good news - we’ve completed work on this feature. You now have the ability to configure messages sent from Sparrow Intel to not send if a guest has already left you a review. This is particularly useful for review request messages. Watch the video below for more info - thanks!

  • Chad McGuire (Sparrow Intel) changed status to Testing
    Team•

    Jan 18, 2025

    Pinned

    We are now testing the option to skip sending a message triggered from Sparrow Intel’s rules if a guest has already left a review. We’ll keep you updated here!

  • Chad McGuire (Sparrow Intel)

    Team•

    Jan 14, 2025

    We have started working on this feature and will provide updates here!