Link Guest Reviews Directly to Cleaning & Maintenance Insights for Easier Traceability

In the Insights tab, when I click on a linked property in the Cleaning and Maintenance issues report, I’m directed to the property where the problem occurred. However, I then have to manually search through the property’s reviews to identify the specific reservation or guest feedback that triggered the insight. For example, if a guest reports that the unit wasn’t clean, it takes significant time to locate the exact review. It would be much more efficient if the insights were linked directly to the relevant review(s) that generated the issue, rather than just the property overview.

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Date

10 months ago

Author

Jay Harbison