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Ingest HomeToGo reviews

Problem / context

Operators distributing on HomeToGo receive guest reviews there, but those reviews do not come into Sparrow. That leaves a gap in the review inbox, reporting, and sentiment data for any portfolio with HomeToGo inventory. Teams have to check HomeToGo separately to see and respond to these reviews.

Requested capability

Pull HomeToGo reviews into Sparrow alongside the other OTA review sources.

Detail / spec

  • First check whether the PMS (starting with Track) already exposes HomeToGo reviews through its API. If so, ingest them through the existing PMS sync.
  • If the PMS does not carry them, use the Chrome extension as the fallback ingestion path.
  • Match each review to its reservation and property so it inherits property group, guest, and stay data.
  • Backfill historical HomeToGo reviews on first sync, then pull incrementally.
  • Add HomeToGo as an option in the review source filter, shown only for accounts with HomeToGo inventory.
  • Include HomeToGo reviews in review reporting and dashboards.

Acceptance criteria

  • HomeToGo reviews appear in the reviews list with the correct source, property, and reservation.
  • Historical HomeToGo reviews are backfilled and new ones arrive on the normal sync cadence.
  • Filtering by HomeToGo returns only HomeToGo reviews.
  • HomeToGo reviews are counted in review reporting.

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