Add Jump-to-Page Navigation in the Inbox

Description:

The inbox currently paginates with next and previous arrows only. For large portfolios with many pages of conversations (over 200 in some cases), reaching a specific page means clicking through one page at a time, which is slow and impractical.

For example, to get to page 50 of a 222-page inbox, an agent has to click the forward arrow dozens of times, since there is no way to jump directly to a page number.

Requested Enhancement:

  • Add the ability to jump directly to a specific page in the inbox.
  • Allow entering or selecting a page number rather than clicking through sequentially.
  • Make navigating large inboxes faster for operators with high conversation volume.

Benefit:

Direct page navigation would save significant time for high-volume operators, making it practical to move through a large inbox and locate conversations without repetitive clicking.

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Upvoters
Status

In Review

Board
πŸ’‘

Feature Request

Date

5 days ago

Author

Sharlene S

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