Completed
Custom Date Range for Reports
Currently, reports for properties, property groups, individual cleaners, and individual inspectors can only be generated on a month over month basis. Allow reports to be generated for any custom date range.
gillian.hannay About 1 year ago
Feature Request
Completed
Custom Date Range for Reports
Currently, reports for properties, property groups, individual cleaners, and individual inspectors can only be generated on a month over month basis. Allow reports to be generated for any custom date range.
gillian.hannay About 1 year ago
Feature Request
Completed
Show Issues by Property in Multi-Property Reports
Delineate issues by property in reports that contain multiple properties.
gillian.hannay 3 months ago
Feature Request
Completed
Show Issues by Property in Multi-Property Reports
Delineate issues by property in reports that contain multiple properties.
gillian.hannay 3 months ago
Feature Request
Completed
Allow users to download/export reviews as spreadsheet
Users need the ability to download or export reviews from the platform. This feature should include options to filter reviews by date range (e.g., by month) to support external analysis. The current "all properties all categories" report lacks drill-down capabilities, making it difficult for users to get detailed review information for analysis purposes.
Ryan Rabideau 8 months ago
Feature Request
Completed
Allow users to download/export reviews as spreadsheet
Users need the ability to download or export reviews from the platform. This feature should include options to filter reviews by date range (e.g., by month) to support external analysis. The current "all properties all categories" report lacks drill-down capabilities, making it difficult for users to get detailed review information for analysis purposes.
Ryan Rabideau 8 months ago
Feature Request
Enhanced Task Management
Build a Kanban board and basic task mangement system in Sparrow Intel. Allow for basic task management within Sparrow and also provide the option to fully sync tasks with your PMS or Breezeway for more advanced task management. Augment with AI insights for reoccurring tasks, etc.
Chad McGuire (Sparrow Intel) 4 months ago
Feature Request
Enhanced Task Management
Build a Kanban board and basic task mangement system in Sparrow Intel. Allow for basic task management within Sparrow and also provide the option to fully sync tasks with your PMS or Breezeway for more advanced task management. Augment with AI insights for reoccurring tasks, etc.
Chad McGuire (Sparrow Intel) 4 months ago
Feature Request
Native Asana integration
It would be great to have an Asana integration for a task to be created when a review is predicted to be low or anything else!
Gabe Chase 11 months ago
Integration Request
Native Asana integration
It would be great to have an Asana integration for a task to be created when a review is predicted to be low or anything else!
Gabe Chase 11 months ago
Integration Request
Completed
Static Feedback Request Links
Get static feedback request links to send to guests outside of Sparrow Intel.
Derek DeCesere About 1 year ago
Feature Request
Completed
Static Feedback Request Links
Get static feedback request links to send to guests outside of Sparrow Intel.
Derek DeCesere About 1 year ago
Feature Request
Customize Review Link Position in Messages
Allow users to adjust the placement of the Sparrow review link prompt within automated messages sent to guests, rather than it being fixed at the end of the message. This would provide more flexibility in message design and potentially improve guest engagement with review requests.
Becky McAleer 6 months ago
Feature Request
Customize Review Link Position in Messages
Allow users to adjust the placement of the Sparrow review link prompt within automated messages sent to guests, rather than it being fixed at the end of the message. This would provide more flexibility in message design and potentially improve guest engagement with review requests.
Becky McAleer 6 months ago
Feature Request
In Progress
Show exact data source in Insights
Chad. We are spending a lot of time searching through Sparrow trying to find the specific Prediction or Review being referenced in the Insights and Predictions. It makes the process significantly more efficient. Currently the hotlinks go to the property and you have to hunt and peck to try and find the Review or Prediction. You don’t know what the source is and sometimes you can’t find the source complaint or comment at all. This would be a significant improvement in the software. If we can’t trace the issue to the source it makes it very difficult for us to undertand exactly what happened and how to try and prevent a repeat.
Jay Harbison 7 months ago
Feature Request
In Progress
Show exact data source in Insights
Chad. We are spending a lot of time searching through Sparrow trying to find the specific Prediction or Review being referenced in the Insights and Predictions. It makes the process significantly more efficient. Currently the hotlinks go to the property and you have to hunt and peck to try and find the Review or Prediction. You don’t know what the source is and sometimes you can’t find the source complaint or comment at all. This would be a significant improvement in the software. If we can’t trace the issue to the source it makes it very difficult for us to undertand exactly what happened and how to try and prevent a repeat.
Jay Harbison 7 months ago
Feature Request
Enhancing Chirp AI
It would be incredibly valuable if we could feed Chirp AI with feedback on responses, allowing it to learn how we communicate as a brand - picking up on our tone of voice and style of interaction.
Becky McAleer 7 months ago
Feature Request
Enhancing Chirp AI
It would be incredibly valuable if we could feed Chirp AI with feedback on responses, allowing it to learn how we communicate as a brand - picking up on our tone of voice and style of interaction.
Becky McAleer 7 months ago
Feature Request
Completed
Auto Respond to Google Reviews (for Hostaway Users)
Currently, only users of certain PMS software (Guesty) can auto-respond to reviews via Sparrow’s rules engine (due to PMS API limitations). However, auto-respond can and should be added as an option for Google reviews for all PMS software.
Derek DeCesere About 1 year ago
Feature Request
Completed
Auto Respond to Google Reviews (for Hostaway Users)
Currently, only users of certain PMS software (Guesty) can auto-respond to reviews via Sparrow’s rules engine (due to PMS API limitations). However, auto-respond can and should be added as an option for Google reviews for all PMS software.
Derek DeCesere About 1 year ago
Feature Request
Add custom dates and other filters to Dashboard
@Chad McGuire (Sparrow Intel) - Combining feature requests for enhancing our dashboard into one for better tracking! Feature Request #1: Would like to be able to apply custom filters to the Dashboard to be able to view the KPIs for specific date ranges. Feature Request #2: The Dashboard view is great and we really like all it has to offer here; however, we do a lot of weekly reporting, so we would like the date filter here to also be more granular than monthly. The other thing that was noticed that is not here is an Average Star Rating. We see the Volume numbers and Total Reviews, but there is not an Average Star Rating. Also the only Category that we see here is Cleanliness. Is there a place on the Dashboard to find/filter the other Categories?
Ryan Rabideau About 1 year ago
Feature Request
Add custom dates and other filters to Dashboard
@Chad McGuire (Sparrow Intel) - Combining feature requests for enhancing our dashboard into one for better tracking! Feature Request #1: Would like to be able to apply custom filters to the Dashboard to be able to view the KPIs for specific date ranges. Feature Request #2: The Dashboard view is great and we really like all it has to offer here; however, we do a lot of weekly reporting, so we would like the date filter here to also be more granular than monthly. The other thing that was noticed that is not here is an Average Star Rating. We see the Volume numbers and Total Reviews, but there is not an Average Star Rating. Also the only Category that we see here is Cleanliness. Is there a place on the Dashboard to find/filter the other Categories?
Ryan Rabideau About 1 year ago
Feature Request
Reports Feature: Enhancement Request
Include OTA/Booking Channel in Report Filters Add the ability to filter reports by OTA or booking channel. This would allow users to generate reports specific to each channel, making it easier to monitor performance, track ratings, and identify trends for individual OTAs. Enable Multi-Property Selection Allow users to select multiple properties when generating reports. This will provide a consolidated view across multiple listings, making it more efficient to compare performance metrics, identify patterns, and manage operations for multiple properties simultaneously. Clickable Reviews in Reports In the generated reports, make the “Reviews” section clickable so that users can directly access the actual review. This would be helpful in providing more context without needing to manually search for the review.
Emily Samot 11 days ago
Feature Request
Reports Feature: Enhancement Request
Include OTA/Booking Channel in Report Filters Add the ability to filter reports by OTA or booking channel. This would allow users to generate reports specific to each channel, making it easier to monitor performance, track ratings, and identify trends for individual OTAs. Enable Multi-Property Selection Allow users to select multiple properties when generating reports. This will provide a consolidated view across multiple listings, making it more efficient to compare performance metrics, identify patterns, and manage operations for multiple properties simultaneously. Clickable Reviews in Reports In the generated reports, make the “Reviews” section clickable so that users can directly access the actual review. This would be helpful in providing more context without needing to manually search for the review.
Emily Samot 11 days ago
Feature Request